Wongaburra Society
We partnered with Wongaburra Society to stabilise their aged care workforce, dramatically reduce agency costs and improve staff retention through strategic recruitment
We’re not your typical HR and Management consultancy firm. We don’t offer off-the-shelf products or generic solutions. Our exceptional consultants bring a wealth of experience and are dedicated to delivering quality outcomes. We work with you to achieve the results your business needs and persist until your goals are met. Our reputation for quality has been the cornerstone of our success.
At Workplace Edge, we believe that people drive business. However, we understand that things don’t always go as planned and interventions may be necessary to ensure you’re getting the best out of your people at all times. Our experience has shown us that unresolved people issues can severely impact workplace culture.
We also know that businesses that stand still when it comes to the development of their people, are actually moving backwards. We offer a range of tailored services from strategic to operational to enhance organisational and people performance.
We’re not your typical HR and Management consultancy firm. We don’t offer off-the-shelf products or generic solutions. Our exceptional consultants bring a wealth of experience and are dedicated to delivering quality outcomes. We work with you to achieve the results your business needs and persist until your goals are met. Our reputation for quality has been the cornerstone of our success.
At Workplace Edge, we believe that people drive business. However, we understand that things don’t always go as planned and interventions may be necessary to ensure you’re getting the best out of your people at all times. Our experience has shown us that unresolved people issues can severely impact workplace culture.
We also know that businesses that stand still when it comes to the development of their people, are actually moving backwards. We offer a range of tailored services from strategic to operational to enhance organisational and people performance.
Our HR services encompass a wide range of support, including team capacity building, external HR management, and advisory services tailored to your needs – whether on an ad hoc, retainer, or project basis. We provide expert guidance on HR strategy, planning, and compliance to ensure your organisation meets all regulatory requirements. Additionally, we develop and implement HR policies and procedures, helping businesses create a structured and effective workforce management system. With a focus on practical and strategic HR solutions, we support businesses in fostering a productive and compliant work environment.
We partnered with Wongaburra Society to stabilise their aged care workforce, dramatically reduce agency costs and improve staff retention through strategic recruitment
This project led the merger of Healthy Waterways and South-East Queensland Catchments, ensuring a smooth transition
Workplace Edge supports Ready Bake with HR, safety, compliance, and workforce stability.
Performance management encompasses a range of processes designed to ensure employees meet organisational goals effectively and efficiently. Key aspects include performance feedback, which provides employees with constructive insights into their work; skill and capacity building, which enhances their competencies through training and development; and attendance management, ensuring a reliable workforce. Additionally, disciplinary procedures and broader discipline matters help maintain workplace standards, addressing any breaches professionally and fairly. In cases where issues persist despite interventions, employee termination may be necessary as a last resort to uphold organisational integrity and productivity.
Workplace Edge supports Ready Bake with HR, safety, compliance, and workforce stability.
The Code of Conduct sets clear expectations for employee behaviour, ensuring a respectful, ethical, and professional workplace. It serves as a guideline for decision-making, interactions, and overall workplace culture. A crucial aspect of maintaining a safe and inclusive work environment is addressing bullying and harassment. These behaviours can have serious consequences for employee well-being and productivity. Organisations must implement strict policies, provide training, and establish reporting mechanisms to prevent and address such issues effectively, fostering a culture of respect and accountability.
Workplace Edge supports Ready Bake with HR, safety, compliance, and workforce stability.
Professional development plays a crucial role in enhancing employee skills, knowledge, and career progression. This can be achieved through facilitated workshops, where structured learning environments encourage knowledge sharing and practical application. Leadership development is essential for cultivating strong decision-makers who can inspire and guide teams effectively. Additionally, coaching and mentoring provide personalised support, fostering growth and confidence in both emerging and established professionals. Strengthening interpersonal and communication skills is also vital, as these abilities enhance teamwork, collaboration, and workplace relationships, ultimately contributing to a more productive and harmonious work environment.
Workplace Edge reviewed workplace culture at a public utility of 8000 employees, focusing on bullying, harassment and complaint management
Effective employee relations management ensures fair workplace practices, compliance, and dispute resolution. This includes EBA negotiations, award interpretation, and payroll advice to maintain legal and financial fairness. Case management, remuneration advice, and classification reviews help structure roles and pay appropriately. Rostering advice, employment contracts, and position descriptions provide clarity on work expectations. Managing unfair and unlawful dismissal claims and conducting workplace investigations ensures compliance with employment laws and fosters a fair, transparent work environment.
Mediation, dispute resolution, and conflict management are essential processes for addressing and resolving disagreements in both personal and professional settings. These techniques help facilitate constructive dialogue, allowing parties to reach mutually beneficial outcomes without the need for litigation. Behavioural assessments, such as the DISC assessment, play a crucial role in understanding individual personalities and communication styles, which can assist in managing conflicts more effectively. By gaining insights into how people perceive and respond to situations, organisations can foster better relationships, enhance teamwork, and reduce the likelihood of future disputes.
This project led the merger of Healthy Waterways and South-East Queensland Catchments, ensuring a smooth transition
Workplace Edge supports Ready Bake with HR, safety, compliance, and workforce stability.
Recruitment strategies are key to attracting the right talent, using a variety of channels such as job boards, social media, and professional networks to target qualified candidates. Recruitment support enhances the hiring process by providing tools for sourcing, screening, and interviewing candidates efficiently. An assessment centre is an effective method for evaluating potential employees, using a series of tasks and simulations to assess their skills, behaviours, and cultural fit. Talent acquisition goes beyond filling vacancies, focusing on identifying and securing individuals who will drive long-term organisational success. After hiring, a comprehensive onboarding process ensures that new employees feel welcomed, understand their role and expectations, and are fully integrated into the company culture.
We partnered with Wongaburra Society to stabilise their aged care workforce, dramatically reduce agency costs and improve staff retention through strategic recruitment
This project led the merger of Healthy Waterways and South-East Queensland Catchments, ensuring a smooth transition
Recruiting the right staff for the right job
Employee wellbeing focuses on supporting both the physical and mental health of staff, helping them thrive in the workplace. Injury management ensures employees receive proper treatment and support during recovery. Workers’ compensation investigations and reviews ensure fair claims for injured workers. Workplace health and safety programmes aim to reduce hazards and maintain a secure environment. Psychological safety ensures employees feel safe to speak up without fear of negative consequences. Psychosocial risk assessments identify mental health risks, while mitigation strategies offer solutions to reduce these risks and build a resilient workplace culture.
Workplace Edge reviewed workplace culture at a public utility of 8000 employees, focusing on bullying, harassment and complaint management
Workplace Edge supports Ready Bake with HR, safety, compliance, and workforce stability.
Employee engagement fosters a motivated workforce, ensuring employees are committed to the organisation’s success. Employee surveys provide valuable feedback on satisfaction and areas for improvement. A workplace culture review ensures the environment aligns with company values and supports well-being. The employee value proposition (EVP) highlights what makes the organisation attractive to employees. Organisational development focuses on improving workforce effectiveness through training and leadership growth. Workforce planning ensures the right people fill roles to meet goals. Workplace diversity values different perspectives and experiences, promoting an inclusive and innovative environment.
We partnered with Wongaburra Society to stabilise their aged care workforce, dramatically reduce agency costs and improve staff retention through strategic recruitment
This project led the merger of Healthy Waterways and South-East Queensland Catchments, ensuring a smooth transition
Workplace Edge reviewed workplace culture at a public utility of 8000 employees, focusing on bullying, harassment and complaint management
An organisational review assesses structure and effectiveness, identifying areas for improvement. A strategic review evaluates long-term goals to ensure alignment with the organisation’s vision. Culture surveys gather feedback to improve the workplace environment. Department and team reviews enhance performance and collaboration. Re-alignment and transition address shifting needs and goals. Change implementation focuses on managing organisational shifts. Project management ensures successful planning and delivery of initiatives, keeping teams on track to meet objectives.
This project led the merger of Healthy Waterways and South-East Queensland Catchments, ensuring a smooth transition
Recommendations to QRIC regarding a more effective structure and workflow process
Organisational Review and Workforce Plan
Paul is a HR Consultant with 20 years’ experience in workers’ compensation, organisational review, change management, culture development and human resources, including working with organisations at both the macro and micro levels. Paul has extensive experience in the fields of workplace investigations, workplace health, rehabilitation, disability management, managing the mix of health and performance management issues, attendance management and loss management through workers’ compensation.
Paul has over ten years’ experience managing the Rehabilitation, Health & Welfare function for a large utility, achieving excellent results in relation to workers’ compensation and rehabilitation and was also responsible for the implementation of an award winning employee wellness program.
Paul is experienced in the management of complex health related employment issues, code of conduct and grievance investigations and implementing conflict resolution strategies. Paul has developed strategies and coordinated processes specifically designed to address the underlying basis for problems affecting the work performance of individual workers.
Paul has consulted extensively to employers in the private sector and ‘not for profit sector’ as well as State and Federal Government organisations and Government owned corporations. Recent clients include Queensland Education, Department of Environment and Science, Metro North Hospital and Health Service, Trade and Investment Queensland, Department of Communities, Disability Services and Seniors, Brisbane Youth Detention Centre, Toowoomba Catholic Education, Ready Bake, St Andrews Anglican College, Emmanuel College, Westpac, Qantas, Sunshine Coast Council, Healthy Waterways and Catchments.